About Us
Westside Pools, Spas & Saunas is a family business, run by Cassie and Troy Burrows. Between them, they bring over 25 years of hands-on experience building pools across Melbourne’s West and Regional Victoria.
They genuinely love what they do, and it shows. Troy is personally involved in every build, from the first site visit to the final handover. Cassie keeps everything running behind the scenes, making sure every family they work with feels looked after from start to finish.
When you call Westside, you’re not passed between salespeople and project managers. You deal directly with the people who genuinely care how it turns out.
That’s the Westside difference – premium products backed by real, personal service from a family that’s committed to creating spaces your family will use and enjoy.

Our Team
Quality work comes from quality people, and that starts with the team you build. Every member of the Westside crew is experienced, reliable and held to the same high standard Cassie and Troy set across every project. We’ve kept our team tight so nothing gets overlooked and every client feels genuinely looked after.
It’s a hands-on approach that bigger companies simply can’t offer and it’s one of the reasons our clients keep coming back and referring their friends and family.

Troy’s been building pools for over 25 years. He started as an apprentice, learnt his trade from the ground up and has spent his career delivering quality pools across Melbourne’s West & Regional Victoria.
As a licensed builder and authorised Leisure Pools dealer, Troy is personally involved in every project. He’ and his team are on site, answering your questions and making sure the job is done right.

Cassie is the one keeping everything on track. She manages the day-to-day operations, coordinates every project and makes sure each client is looked after from first enquiry to final handover.
She’s also a passionate advocate for backyard wellness, bringing infrared saunas, mineral pools and hot and cold therapy into the Westside offering.

Brock is the person who makes sure everything runs the way it should on site. As Construction Supervisor, he coordinates the trades, keeps the build moving and makes sure every pool we hand over meets the standard we’d be happy with in our own backyard.
Why Choose Westside Pools, Spas & Saunas
Buying a pool is a big decision. You want someone who knows what they’re doing, shows up when they say they will, and actually cares how it turns out. Here’s why families trust us with their backyards.
Composite Armour™ technology, Lifetime Structural + Osmosis Warranty, trusted by 130,000+ families globally
Troy is personally involved in every project. You are dealing directly with the builder and business owner.
We've been building pools across the West for over 25 years. We know the soil, the councils, and how to turn a backyard into the best room in the house.
Mineral pools, infrared saunas, hot/cold therapy. We’re believers in backyard wellness.
Clear, detailed quotes upfront. No hidden extras.
SPASA (Swimming Pool & Spa Assiciation) and Master Builders Victoria members. Registered builder with the Victorian Building Authority.
Local knowledge and hands-on expertise
Over 25 years in the industry means we’ve built on just about every type of site the western suburbs and regional Victoria can throw at us. Reactive clay, rock, steep slopes, tight access – we’ve seen it and we know how to handle it.
We’re authorised Leisure Pools dealers, which means we install some of the best fibreglass pools in the world. But products are only part of the equation. It’s the local knowledge, the problem-solving and the years of hands-on building experience that make the real difference.
Customer Reviews
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Matt46 days agoTrustindex verifies that the original source of the review is Google.
Westside made installing an inground pool really easy! It was great dealing with only two people (Troy for on-site matters and Cassie for permit matters) throughout the whole process and they were only ever a phone call or e-mail away. Troy even temporarily rerouted, moved and returned our rainwater tank to allow us use a bigger excavator to save on costs. I was kinda bummed they installed it so quickly - I work from home and enjoyed having them around!![]()
Renee Cek76 days agoTrustindex verifies that the original source of the review is Google.
Troy and the team have been amazing! Super helpful and very thorough from start to finish. We can’t wait to enjoy our pool this summer!![]()
Louise mckay102 days agoTrustindex verifies that the original source of the review is Google.
We would like to thank Troy, Cassie and Brock for their wonderful service. We just love our pool and they have been so attentive when we have had questions. Nothing was a bother to them and we really appreciate their patience with us. We can’t recommend them highly enough. Thank for the amazing job of installing our pool.![]()
Angie Weekes137 days agoTrustindex verifies that the original source of the review is Google.
A big thank you to Troy and Cassie for making a experience so smooth highly recommend Troy and Cassie always helping us with each step made our experience so good appreciate all the time an effort they did for us we are very happy 😊 with our pool an there services thank you both and your team for giving us our dream pool thank you![]()
Mark Bacon155 days agoTrustindex verifies that the original source of the review is Google.
Just had handover with our new pool. Seamless process throughout. Troy, Cassie & Brock were great to deal with. Always took my call or got back to me ASAP. Very happy with the final result. Still a lot to go to finish it off with concrete, paving & fencing. Would recommend to anyone.+0![]()
Amy Rowley198 days agoTrustindex verifies that the original source of the review is Google.
We recently had the pleasure of dealing with Westside Pool, Spas and Saunas and couldn’t be happier with the experience. Troy and Cassie went absolutely above and beyond from start to finish. Their communication was outstanding — clear, prompt, and genuinely helpful every step of the way. The whole process was seamless, which made what could have been a stressful experience feel easy and well-managed. It also made a huge difference dealing directly with the owners, who truly care about their customers and the quality of their work. Highly recommend to anyone looking for a professional, reliable, and genuinely customer-focused team. Thanks again Troy & Cassie!+1![]()
Peter L209 days agoTrustindex verifies that the original source of the review is Google.
Westside Pools, Spas and Saunas installed our pool back in 2012 and the experience was fantastic. Troy, Cassie and their team worked closely with our builder to ensure the outdoor living area flowed perfectly into the pool space, and everything came together seamlessly. More than a decade later, their service is still just as impressive. Recently Troy repaired the drain cover after we accidentally broke it, and Cassie made organising a time quick and easy with excellent communication. It’s rare to find a company that not only delivers a great result but also continues to provide such reliable and responsive service years after the installation. We couldn’t be happier and would highly recommend them.![]()
Abbie Light211 days agoTrustindex verifies that the original source of the review is Google.
We couldn’t be happier with our experience with Westside Pools, Spas + Saunas. Troy and Cassie were absolutely brilliant to work with from start to finish. They were incredibly helpful, responsive, and always happy to answer questions along the way. What really stood out was the level of trust and transparency throughout the whole process. The quality of the build is outstanding and the attention to detail shows. If you’re looking for a team who genuinely care about their work and their clients, we can’t recommend them highly enough.![]()
Samuel Carlton229 days agoTrustindex verifies that the original source of the review is Google.
This is our second pool built by Leisure Pools Melbourne West, and I must say, Troy and Cassie have been absolutely fantastic throughout the process. Cassie's support with documentation and applications was exceptional, making what was a difficult situation with easements, council bureaucracy, and our house builder dying a smooth and straightforward process. Meanwhile, Troy's team operates like a well-oiled machine, demonstrating professionalism and an attention to detail that is truly second to none. It's rare to find such a reliable and dedicated team. Great business backed by even better people. Highly recommend!![]()
Bron Wake236 days agoTrustindex verifies that the original source of the review is Google.
What a team! Western Pools and Spas was recommended to us by a friend who services many of their pools. We had our handover for our pool today and from the minute we enquired, Troy, Cassie and their team have been absolutely phenomenal. Their transparency throughout the whole process in terms of timeliness, costs and requirements is second to none. We had no hidden costs, were advised of the access challenges (and associated costs) from the get go and in such a short space of time we have an amazing pool that sst eithin our budget. Every tradesperson that entered our yard was professional, tidy and respectful, answering my 100+ questions. We could not recommend Troy and the team enough to anyone who may be considering a pool. Photos to come once our landscaping is complete!![]()
Maria Karen Kowatsch264 days agoTrustindex verifies that the original source of the review is Google.
To Troy and Cassie, From the initial consultation through to completion, the entire process was smooth and well managed. The team was knowledgeable, honest, and always happy to explain the next steps. Timelines were met, the site was kept tidy, and the quality of work is outstanding. It’s clear they take pride in what they do. We couldn’t be happier with the finished pool and would confidently recommend them to family and friends regards karen and micky![]()
Shaye Renee293 days agoTrustindex verifies that the original source of the review is Google.
Cassie and Troy were great from the moment we spoke over the phone to the very end. Very grateful to have our pool handed over before Christmas after having the dig start December 2nd. Great communication from Cassie all the time. Great trades and labour. Troy is easy to communicate with and very helpful. Happy to answer all my questions after having no idea on how to look after the pool. Highly recommend. Many thanks guys.![]()
Matt Lapsley309 days agoTrustindex verifies that the original source of the review is Google.
Amazing people to work with, professional, great to communicate with and perfect delivery. I couldn’t recommend these guys enough if you’re in the market for a pool.+2![]()
Daniel Gleeson325 days agoTrustindex verifies that the original source of the review is Google.
Great experience with Troy and Cassie, but the proof was in the pudding when three different trades people with pool experience commented that it was one of the best fiber glass installations they'd seen and asked me for the pool company. Looking forward to the summer season now!
FAQs
Most installations take 2 to 4 weeks from excavation to handover. The pool shell itself goes in within a day, it’s the groundwork, plumbing, electrical and finishing that takes the time. We’ll give you a realistic timeline upfront.
It depends on the pool size, your site and what equipment you choose. We don’t do ballpark figures over the phone, we prefer to visit your site, understand what you’re after and give you a proper quote with everything included. No surprises.
Yes, most pools need a building permit and must meet safety barrier requirements. Don’t worry, we handle all the paperwork and council submissions. It’s part of what we do.
Fibreglass pools are faster to install (weeks, not months), easier to maintain, smoother on your feet and backed by lifetime warranties. They also tend to be more cost-effective over the life of the pool. Happy to talk you through the pros and cons.
We cover Melbourne’s Western suburbs, Geelong, the Surf Coast, Bellarine Peninsula and regional Victoria. If you’re not sure if we service your area, just give us a call.
Every Leisure Pool comes with a Lifetime Structural Warranty and Lifetime Osmosis Warranty. That’s the manufacturer standing behind their product for life. And we stand behind our workmanship too.
More than you might think. Swimming is one of the best low-impact exercises for cardiovascular health, joint mobility and stress relief. Spas help with muscle recovery, improved circulation and better sleep. Infrared saunas support detoxification, relaxation and can ease chronic pain. And when you combine hot and cold therapy, like moving between a sauna and pool, you get benefits that athletes and wellness practitioners swear by. Beyond the physical, there’s the lifestyle side: more time outdoors, more quality time with family, and a reason to switch off from screens. We’ve seen it make a real difference for the families we work with.
Contact Us
Tell us what you’re thinking, whether it’s a family pool, a spa for the cooler months, or a sauna to round out the setup, and Troy will come out and walk you through what’s possible. Straight advice, honest pricing, no runaround.
Free site visits across Melbourne’s West and Regional Victoria.
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